Check if the drive has remapped sectors (there is a “REMAPPED: X” yellow icon under the drive, X > 0) and if the erasure option “Erase remapped sectors” is enabled: if this is the case, the first step that is started is a firmware command that erases the remapped sectors. After starting an erasure, in case your erasure does not start (no activity or stuck at 0%) or errors start counting under the drive (Erasure-step, Advanced-mode) or the software seems unresponsive, the problem can relate to one of the following reasons:
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